ADT Care

Next-generation personal wellbeing solution for safety and independence in case of emergencies

Managing safety and wellbeing is an essential part of caring for other people, especially in today’s fast paced world.

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For elderly New Zealanders, people with elderly family members, caregivers who work with vulnerable or at-risk people, or even those who manage teams or sole workers in remote areas, personal safety is a high priority. However, managing emergency situations in real-time can be difficult to achieve, especially if you have multiple people in your care.

The latest smart personal safety solutions, including ADT Security’s NevaAlone personal alarm system, are helping to enhance care capabilities across multiple industries, providing greater peace of mind. Reliable personal alarm systems are proving to be invaluable, promoting safety, independence, and support for those who need it most.

You’re never alone with ADT’s NevaAlone

ADT Security’s innovative personal wellbeing and alarm solution, NevaAlone, is enhanced with features and supported by dedicated, experienced monitoring professionals to ensure you, and anyone in your care, have access to critical help whenever you need.

Gain access to:

  • Emergency assistance from ADT’s highly-trained NevaAlone support team.
  • Flexible help options such as contacting emergency services or designated contacts.
  • A variety of medical alarm choices to suit individual needs.
  • Professional installation at no cost.
  • Unlimited patrol callouts and welfare checks.

NevaAlone lets users enjoy the freedom to live life on their own terms while knowing that help is just a button away. With experienced monitoring professionals ready to respond to your needs promptly 24/7, 365 days a year, NevaAlone ensures you are never alone in any situation, whether at home, out in the community, or working remotely onsite, giving you around-the-clock independence.

NevaAlone is tailored to meet the unique needs of individual users and retirement communities. For personal use, the NevaAlone Personal Help Button empowers you, your loved ones, or people in your care to lead safer and more independent lifestyles. In retirement living settings, NevaAlone delivers an extra layer of care, empowering residents to maintain their independence while keeping connected with their community.

NevaAlone is also available as an At-Home or Anywhere solution, delivering comprehensive protection within the comfort of your own home, and extending your safety beyond the home with GPS capabilities. The At-Home solution includes features such as two-way communication, fall detection capabilities, and unlimited patrol callouts. The Anywhere solution lets users be self-reliant and secure while out and about in remote areas.

Help, safety, and support at the push of a button

The NevaAlone alarm is simple and efficient. Users can press the personal help button to instantly send an emergency alert to dedicated monitoring professionals to access critical support. Additionally, the NevaAlone fall detection pendant automatically triggers alerts in the event of a fall, letting personal care experts directly communicate with users via two-way voice to assess the situation and provide necessary assistance. Based on users’ specific needs, emergency contacts or services will be alerted promptly.

To better support elderly and vulnerable New Zealanders around the country, for every new customer who signs up with ADT for a medical alarm that is funded through Work and Income, ADT will donate $1 to The Selwyn Foundation. For more information, visit The Selwyn Foundation.

Reliable and comprehensive personal wellbeing solutions are crucial to ensuring care and enhancing safety for vulnerable New Zealanders, including the elderly, at-risk persons, and those who work in remote locations.

Don’t wait to prioritise safety and wellbeing. For more information, visit or call ADT on 0800 111 238 to speak with our licensed professionals.


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