ADT's Warrant of Fitness

Just like you would service a car regularly to ensure that it works optimally, the ADT Warrant of Fitness* is designed to increase the longevity of your ADT monitored security alarm equipment and help you keep your business assets secure.

The ADT Warrant of Fitness* provides an annual technician’s visit to complete a security alarm system health check and replace the back-up battery. The cost is spread over 12 months (paid monthly in advance) and the visits are automatically scheduled.

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The WOF covers a site visit by an ADT approved technician during which:

 

  • the working operation of your ADT monitored security alarm system will be confirmed
  • a replacement security alarm control panel back up battery will be fitted
  • a certificate detailing all the checks completed will be provided at the end of each visit


This excludes any parts or labour required to repair any defects found which are outside their installation warranty.

* Conditions apply:

The Warrant of Fitness is only available to ADT Customers who:
a) have an ADT monitored security alarm
b) live in qualifying post code areas within: Auckland, Christchurch, Hamilton and Wellington

*click on post code to find out your New Zealand Post postal code

Frequently Asked Questions


Why have a scheduled WOF visit?
A regular scheduled WOF visit is designed to provide you with the confidence and peace of mind that you have taken steps to secure your business.

Just like you would service a car regularly to ensure that it works optimally, the ADT Warrant of Fitness is designed to increase the longevity of your security alarm system and help you keep your business assets secure. As well, your insurance company may be pleased to know you are taking proactive steps to protect your premises.

How can you be sure that an ADT technician will visit?
ADT has automated the logging of technical service visits into their computer system. So in twelve months time, when your business security alarm system is due for its WOF check, the service team will phone you to organise a convenient time for the service.

What happens if the ADT technician finds additional work to be done like replacing old smoke detectors?
If it is convenient for you, and the technician has a replacement product with them, they can complete the work at that visit. If they go over one hour, this time will be charged out at our standard service rate. Any replacement parts other than the back-up battery will be charged for.

Can I request additional work to be carried out before scheduling the annual WOF visit?
Any additional requirements can be booked in to coincide with the technician’s visit. Either advise us when we contact you to arrange the visit, or anytime before your scheduled visit. All parts and labour required for the additional work will be charged separately and do not form part of the WOF.

What happens if I move premises during the year – can I carry over the payments to the new site?
Yes* – WOF payments are assigned to the Customer, not the site where the alarm is.

What happens if I want to cancel the WOF?
Simply notify ADT as soon as you make this decision. Your monthly payments will be amended. You will not receive a refund or credit for any part payment. You will not receive a WOF technician’s visit.

Click here to view terms and conditions