Contact Us

Use this area of our website to contact ADT regarding questions about products and services, ask for assistance, change contact or account details or to obtain general information about ADT.

Where are we?

ADT Office Locations	All Enquiries (Call FREE)

Alarm monitoring centre (security alarm and medical pendant monitoring)	0800 111 238 (0800 111 ADT)
Home Security and Small Business monitored security alarm installations and servicing	0800 111 238 (0800 111 ADT)
NevaAlone medical alarms	0800 111 238 (0800 111 ADT)
Armourguard Cash services	0800 862 265 (0800 TO BANK)
Armourguard Static Security Guards, Mobile Patrol services	Refer to local branch listing
Commercial Electronic Security sales and service CCTV systems, access control systems and security alarms	0800 423 873 (0800 4 ADTSE)
Sensormatic Retail Security (EAS – Electronic Article Surveillance)	0800 736 767

Home Security Enquiries
Monitored home security alarm installations and servicing

Home Security Enquiries

Change your emergency contact details

Update your payment details

Notification of moving premises

Commercial & Retail Enquiries
Monitoring, security alarms, surveillance and access solutions

Commercial & Retail Enquiries

Change your emergency contact details

Small Business Enquiries
Monitored security alarm installations and servicing

Small Business Enquiries

Armourguard Enquiries
Cash and manned services (guards and patrols)

Armourguard Enquiries

Other Information

Feedback

ADT is committed to respond positively to feedback and encourages an environment for our people, our customers and the community to contribute to the improvement of our organisation’s services and products.

We acknowledge the customer’s right to complain. Our aim is to provide speedy and effective remedies to all complaints at the first point of contact and within 10 working days.

Read ADT’s Privacy Policy